Frequently Asked Questions

Hochkönig Card & Mobility

Is the Hochkönig Card included at Hotel Sonnenlicht?

Yes, all guests at Hotel Sonnenlicht Maria Alm receive the Hochkönig Card free of charge upon arrival.

What are the benefits of the Hochkönig Card?

The Hochkönig Card gives you free or discounted access to many mountain lifts, hiking buses and leisure activities throughout the Hochkönig region.

Is there an additional mobility ticket?

Yes, you receive the Guest Mobility Ticket for public transport throughout the entire Salzburg region.

Location & Activities

Where is Hotel Sonnenlicht located?

Hotel Sonnenlicht is peacefully located in Maria Alm, in the beautiful Hochkönig region of Salzburg.

How far is the town centre?

The centre of Maria Alm is only about a five-minute walk from the hotel.

What summer activities are available?

Hiking, climbing, mountain biking, forest slides, the summer toboggan run, nature playgrounds and the outdoor swimming pool of Maria Alm, which is only a five-minute walk from the hotel.

Do hiking trails start directly at the hotel?

Yes, many hiking trails start right outside the door of Hotel Sonnenlicht.

What winter activities are available?

The region offers ideal conditions for skiing, cross-country skiing and winter hiking.

How close is the ski area?

The slopes and lifts are located very close to the hotel. You can even see the cable car from the hotel.

Are there cross-country ski trails nearby?

Yes, the approximately 30 km of cross-country ski trails in Maria Alm are located very close to the hotel.

Rooms & Holiday Apartments

What types of accommodation are available?

Hotel Sonnenlicht offers cosy double rooms with breakfast and spacious holiday apartments for couples and families.

How many people can stay in the holiday apartments?

Depending on the category, our holiday apartments can accommodate up to nine guests.

Do all rooms have mountain views?

Yes, all rooms and holiday apartments offer beautiful views of the mountains of the Hochkönig region.

Do the rooms have a balcony or terrace?

Yes, every room and holiday apartment has either a balcony or a terrace.

Is an upgrade to a holiday apartment possible?

During quieter periods, a complimentary upgrade to a holiday apartment may be possible, depending on availability

How many floors does the hotel have?

Our rooms are located on the ground floor, the first floor, and the second floor.

Is there a lift?

No, the hotel does not have a lift.

Housekeeping & Cleaning

Are the rooms cleaned daily?

Yes, our rooms are checked and cleaned every day.

Are the holiday apartments cleaned daily?

No, the holiday apartments are not cleaned daily.

Is towel service available in the holiday apartments?

Yes, towel changes are available upon request for an additional charge. For stays of seven nights or longer, an intermediate cleaning is included with fresh towels and made beds.

Food & Kitchen

Is breakfast included?

Yes, breakfast is included with room bookings. Guests staying in holiday apartments can add breakfast to their stay.

What is breakfast like?

Our breakfast is regional, fresh and varied, offering both hot and cold dishes.

Is dinner available at the hotel?

Yes, we offer a guest dinner menu several times a week. The menu depends on demand and can be selected in the morning.

Are vegetarian or vegan options available?

Yes, vegetarian and vegan meals are available. Please let us know when booking.

Are allergies catered for?

Yes, absolutely. Please inform us of any allergies or intolerances before arrival.

Are plant-based milk alternatives available?

Yes, we offer options such as oat milk and almond milk. Please let us know before arrival so we can purchase everything fresh.

How are the kitchens in the holiday apartments equipped?

The kitchens in our holiday apartments are fully equipped and provide everything you need for a comfortable stay.

Services & Stay

When is Check-In?

Check-in is available from 3:00 PM.

When is Check-Out?

Check-out is available until 10:00 AM.

Is early check-in possible?

Yes, by arrangement and subject to availability.

Is late check-out possible?

Yes, subject to availability. Depending on the duration, an additional fee may apply.

Is Wi-Fi available?

Yes, free Wi-Fi is available throughout the entire hotel.

Is the hotel family-friendly?

Yes, Hotel Sonnenlicht is very family-friendly and offers plenty of space and numerous leisure activities.

House Rules

Is smoking allowed?

No, smoking is not permitted anywhere in the hotel.

Where is smoking allowed?

On our large sun terrace directly by the stream.

Are dogs allowed?

Yes, dogs are welcome. Please register your dog when booking. Our pet rules apply and a deposit may be required.

Amenities

Is there a charging station for electric cars?

Yes, charging electric vehicles is possible. Please let us know in advance – preferably on a sunny day.

Are the beds made upon arrival?

Yes, the beds in the holiday apartments are freshly made upon arrival.

Are towels provided?

Yes, towels and a kitchen towel are provided.

Games & Leisure

Are there games at the hotel?

Yes, we have a cupboard with board games and card games for both children and adults.

Are there outdoor games?

Yes, our terrace features table football and a pool table.

Terrace & Outdoor Area

Does the hotel have a terrace?

Yes, the hotel has a large sunny terrace in a peaceful location directly beside the stream.

Is the terrace sunny?

Yes, our terrace enjoys plenty of sunshine and is a lovely place to relax.

Booking & Contact

How can I make a reservation?

You can book directly through our website or send an enquiry to info@hotel-sonnenlicht.at.

Should I book directly or via Booking.com?

We recommend booking directly, as you often benefit from better conditions and more personal service.

How can I contact the hotel?

Hotel Sonnenlicht

Why choose Hotel Sonnenlicht?

Hotel Sonnenlicht combines a peaceful location in Maria Alm, beautiful mountain views, proximity to hiking trails and ski slopes, and warm hospitality. The perfect base for your holiday in the Hochkönig region.